Most of the companies will hire consultants for different reasons. They will not be having any specific expertise, time, experience, or objectivity for performing the QMS development work without outside assistance. A quality management system (QMS) consultant should be
Remember that that it is better to have your personnel do the hands-on development work under the guidance and expertise of the Consultant. This ensures that QMS ownership stays within the organization.
A ISO consultant should be able to plan, organize and facilitate the project activities, interpret how the ISO standard applies to the organization, help identify and document your applicable processes, recommend process improvements, introduce benchmark practices, impart customized on-site training to the various functional levels within your organization, and conduct internal audits. He/she may also help you develop the entire documentation, depending upon the internal resources you have available to you.
Be careful in checking out the consultant's credentials. The following list of criteria will be ueful in making this evaluation:
As you are implementing a management system, you need a consultant with a management system background. A good quality management system consultant should at least have college level education and preferably a graduate degree. Majoring in management sciences would be a bonus.
Check whether the consultant hold (or had) Lead Auditor certification through RAB/QSA, IRCA or similar recognized organization. These trade related specialized credentials and activities will demonstrate the investment that good consultants makes towards sharpening their skills and experience.
They have more years of Consultancy experience in a variety of industries and more importantly, relevant experience in your specific industry sector. A consultant with good interpersonal and communication skills will be the objective, pragmatic, perceptive, tactful and flexible in dealing with personnel at different levels of an organization.
The consultant will provide the consulting time (days) which will be needed within the budget and time-frame you have and be reasonably easy to contact when needed.
Do I need to improve performance & operational effectiveness of my organization ?
Do I need to enhance competence of my people / my organization ?
Shall I ensure output of my organization (product / service) to be consistent, error free and reliable.
I should have systems and procedures in place to ensure standardization of various processes in my business.
I need to improve customer satisfaction and show continual improvemetns in my business processes.
I need to identify, mitigate and control all probable business risks in terms of quality, environment, health safety, food safety, information, business continuity etc.
Sterling International Consulting FZE!
Level 6, Office 605, The Fairmont, Sheikh Zayed Road, PO Box 27363, Dubai, UAE
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Office Phone No. : +971 4455 8677
Fax : +971 4455 8677
E-mail : firstname.lastname@example.org
We are extremely happy and satisfied with Lakshy Management Consultant Pvt. Ltd. for their professional service for our ISO 9001 and ISO 14001 certification. We finished our project in time and cleared audit in the 1st audit without any major non conformity. We recommend Lakshy to any company that want to take ISO certification.
Shails Communication – USA ( Swapna S. – Director)
We have been working with Lakshy for last 5 years for our ISO 9001 certification. They are with us from our initial implementation and consulting for all the surveillance audits, recertification audits etc. we are regularly implementing our ISO 9001 QMS to various sites and locations with their consulting and they are effective.
State Bank Of India - India ( S. Sreedhar – MR )